Privacy Policy

Last updated: November 10, 2025

1. Introduction

This Privacy Policy describes how Parsilio ("we", "our", or "us") collects, uses, stores, and protects information obtained from users of our document parsing service (the "Service"). By using our Service, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1. Personal Data

  • Contact information (email address)
  • Username (if provided)
  • Subscription and payment information
  • IP address and browser data
  • Usage statistics and analytics

2.2. Processed Documents

When using our Service, you upload documents for processing. We handle the following types of data:

  • Text content from documents
  • Document structure and formatting
  • Extracted data fields and patterns
  • Document metadata (file names, sizes, types)

Important: We store processed documents and parsing results according to the retention period you set in your account settings. You can configure how long your documents and results are stored, and they will be automatically deleted after the specified retention period expires.

3. How We Use Your Information

  • To provide and maintain our document parsing services
  • To process your document parsing requests
  • To improve and optimize our parsing algorithms
  • To communicate with you about service updates
  • To process payments and manage subscriptions
  • To ensure security and prevent fraud
  • To comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption of data in transit (SSL/TLS)
  • Secure storage with access controls
  • Regular security audits and monitoring
  • Limited employee access to user data
  • Automatic deletion of processed documents

5. Data Retention

  • Account data: Retained while your account is active
  • Processed documents and results: Stored according to the retention period you configure in your account settings
  • Analytics data: Anonymized and retained for service improvement
  • Payment records: Retained as required by law (typically 7 years)

You have full control over how long your documents and parsing results are stored. You can configure the retention period in your account settings, and documents will be automatically deleted when the retention period expires.

6. Third-Party Services

We use trusted third-party services to operate our platform:

  • Microsoft Azure: Cloud infrastructure and AI services
  • Stripe: Payment processing
  • Auth0: Authentication services
  • Google Analytics: Website analytics (anonymized data)

All third-party providers are GDPR-compliant and bound by data protection agreements.

7. Your Rights

Under GDPR and other privacy laws, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to data processing
  • Data portability
  • Withdraw consent

To exercise these rights, contact us at support@parsilio.com.

8. Cookies and Tracking

We use essential cookies for:

  • Authentication and session management
  • Security and fraud prevention
  • Service functionality

We also use analytics cookies (Google Analytics) to understand how users interact with our service. You can control cookie settings through your browser.

9. International Data Transfers

As a global service, your data may be processed in countries outside your residence. We ensure adequate protection through:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions where applicable
  • Binding corporate rules

10. Children's Privacy

Our Service is not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the "Last updated" date.

12. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the jurisdiction where Parsilio is established, without regard to its conflict of law provisions.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: